Special Statement Regarding COVID-19

 

 

UPDATED AUGUST-2

 

Hello, True Society brides!

 

We are so excited to announce the reopening of our Lenexa location on Thursday, August 6th with adjusted hours. We are now booking appointments—click here to secure your spot.  

 

 

ADJUSTED HOURS

The Lenexa store will reopen on an adjusted schedule and will be open Thursday – Saturday. We will be closed on Sundays, Mondays, Tuesdays and Wednesdays. 

 

The Crossroads store is reopened on an adjusted schedule and will now be open Tuesday – Sunday. We are closed on Mondays.

 

Please note that stylists will be available by phone servicing for both locations during all operating hours (Wednesday through Sunday).

 

NEW POLICY & PROCEDURES

Our priority is to keep you and our staff safe while also giving you the most amazing and memorable dress shopping experience you deserve! To do so, we are taking the following precautions:

 

APPOINTMENT ONLY

To help us provide a safe and enjoyable experience, our store is open by appointment only. No walk-ins will be allowed.

 

GUEST LIMIT

To help us ensure the safety of our guests and employees, we will limit the number of guests you are allowed to bring to your appointment. Brides will be allowed a total of three (3) guests at an appointment. Please ensure your guests are able to assist you with trying on your gown(s) in the fitting room. We welcome you to video call everyone else!

 

SAFETY FIRST

Everyone in the store—staff, brides and guests—will be required to wear a mask. We have white masks available (to match your dress, of course!) if needed. Brides or guests that choose not to wear a mask will not be allowed in the store and will be asked to reschedule.

 

Our staff will use disposable tape measures as needed. They will dispose of and refresh their supplies after each appointment.

 

We will stagger our appointment times to abide by social distance recommendations and will allow 15 minutes between appointments to clean and sanitize fitting rooms, sitting areas and our entrance.

 

At this time, we will not be serving champagne and will not allow any outside food or beverage in the building.

 

TOUCHLESS PAYMENT

We highly recommend the use of credit card for payment of your gown to ensure we are able to process your payment through our touchless system.

 

NOT FEELING WELL?

If you or your guest does not feel well, please call us to reschedule. If you have any questions, don’t hesitate to give us a call at our Crossroads location at (816) 293-4844 or our Lenexa location at (913) 317-8981.

 

We know your shopping experience may look a bit different than what you envisioned, but our team is here to make it fun and most certainly memorable! We appreciate your continued understanding and patience as we work to keep you, our staff and community safe. We look forward to seeing you soon!

 

 

Yours Truly,

True Society